Monday, June 12, 2017

ZAFUL | Honest Review & Haul

Click here to watch my Zaful Review+Try-On Haul
Zaful recently reached out to me to see if I wanted to do a review of some of their items. I've seen a ton of reviews about them and agreed because I wanted to see for myself how good their quality is. 

I've seen a number of good reviews as well as bad ones and read that they also redid their quality within the past year or so and made it better. My sister also placed an order around the same time they contacted me so I will share her experience as well.
Lace Up Faux Suede Mini Skirt
Ordering/Shipping Process
I didn't order through their site, I sent them links of items I liked and depending on what was in stock they put together a package and sent it to me. The shipping for that took about a week and a half. 

I felt that their website was easy to navigate. You can sort by what type of item you are looking for and also narrow your results by entering your price range, size, style, etc... I also like that you can sort everything from low to high price or high to low price. I find it easier to go through websites when this option is available. 

My sister ordered through their website. She found the website easy to checkout from. What they seem to do is ship out items depending on when they come in stock. They do not send everything out in one package, so if you order more than one item it could come in multiple shipments. Her first bikini that arrived took about a week and a half. She received all her items within 3 weeks. 

I've seen others say that shipping can take up to a month. 
Off The Shoulder Bell Sleeve Crop

Returns/Exchanges
One thing that they don't do is offer free returns or exchanges. If you want to make a return or exchange you need to contact them within 30 days of receiving the item. 

For US customers, they will provide a prepaid shipping label, which is nice, however this shipping label will be deducted from your final refund amount. All return shipping fees will be at your expense. 

Caged Bandage Bikini in Gray
Quality
I decided to try a number of different items from them in order to get a better feel of overall quality. All together I tried out 1 bodysuit, 1 skirt, 6 bikinis, 1 one piece suit, and 2 tops. 

The quality was a lot better then I thought it would be. I liked the swimsuits more than similar suits I had recently tried on at Forever 21. They fit me better and were well lined. Only one bikini bottom was super small. It was the same size as the others I ordered but for some reason was really tight. 

One bikini that my sister got was sewn funny. The cups were not sewn symmetrically (see pic below). After contacting Zaful they told her they could resend the item or refund her money. 
Cups not sewn evenly
The bodysuit was a tad large (my fault for ordering a medium) and had a small hole near the stitching, but the material was super soft and I liked the design of it (it was a multi-way bodysuit).

The skirt was also really cute but a bit loose on me (I got the smallest size they offered which was a small). I was really impressed with the material on this one. It was faux suede and thick, with a zipper in the back for closure. 

I've been really into off the shoulder tops for the spring/summer and got two crop tops, a black one and a yellow one with bell sleeves. Out of the two my favorite is the black one. It was a stretchy material and some reviews on the site said the sleeves were too tight but I didn't find it uncomfortable or too constricting. The yellow one was also really nice but will definitely need to be steamed or ironed before each wear. 

One thing that I noticed was that not all the items are made by Zaful. The black crop top I really liked had a tag that said made in LA and the skirt also had a tag from a different company. All the rest of the items I got had Zaful tags on them. 

I would compare the quality and price point of their items to clothing from Forever 21, BooHoo, Pretty Little Thing, and H&M. 
Off The Shoulder Crop Top
Sizing
When I was researching this site I saw a lot of people mention that since it's an Asia based website the sizing is really small and to order up. Previous reviewers said that even though there's a sizing chart the clothing they got was still super small. I'm not sure if these reviews are from before or after Zaful redid their quality, but I followed the provided size chart and found most of my items fit my correctly. 

They also provide reviews of the items directly on the product's page so you can see if one item tends to run small. I saw multiple reviews on one bikini that it ran small, so I ordered it in a size medium and it fit. For all my other suits I ordered a size small and they all fit with the exception of one bottom.

The tops also seemed to fit true to size and the skirt was just a bit looser than I would like (but I got the smallest size they carried). 

If you order from them I would recommend following the sizing chart they provide. Do not size up. For reference I am a size 2-4 dress, 32 B, 25-26 waist, normally wear a size XS-S and I got their smallest size (size small) in almost every item. 

Soft Padded Cami Shell Bikini Set in Army Green & Padded Cami Bikini Set in Coffee
Sales/Promotions
All the sales and promos I've seen them do are for about 10% off. They also have a number of items on sale and the prices are pretty cheap. 

To know about their sales or promos check out their social media or sign up for updates. You can also check their website where sales and the promo code will be listed at the top. My sister ordered when they had a 10% off sale going on. 

Off The Shoulder Crop Top Black Frill
Customer Service
We contacted customer service when my sister's bikini top was sewn unevenly. They replied quickly and after sending pictures provided her with a refund for the item. 

Overall Thoughts

I wasn't sure what to expect because of all the mixed reviews I had seen in the past but I was really impressed with the quality of their clothing. Yes, there are some hit and miss items, but the majority of what I selected was cute and well-made. For the price point and quality I would compare it to Forever 21 and BooHoo.

A con of ordering from Zaful would be the wait time that it takes for items to arrive, as well as items not arriving all in one package. If you are planning on wearing the items on a trip, you need to make sure that you order far enough in advance so that they have time to arrive. 

A good thing about ordering from Zaful is that items are affordable and trendy. They have a really broad range of items and offer a great selection. 

Make sure to check Zaful out if you're looking for cute clothing for the upcoming spring/summer months!

Items I got were sent to me for review. My sister purchased everything herself. All opinions are my own. 

3 comments:

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